L&D Officer

We are seeking a proactive Learning and Development Officer to provide comprehensive administrative support to the Learning & Development team of our client in financial services.

Key Responsibilities:

Graduate Development Program

• Collaborate with trainers to review and maintain the technical accuracy of training materials.
• Develop new training documents using diverse media formats.
• Assist trainers in producing and facilitating training sessions.
• Organise and maintain directories for training topics and manage related documentation.
• Gather feedback from participants and trainers to enhance program quality.
• Coordinate schedules and logistics for training sessions.

UAE National Graduate Recruitment & Development

• Support National Development programs by managing media releases and event coordination.
• Assist in recruitment, onboarding, coaching, and other administrative tasks.
• Liaise with universities for outreach programs and coordinate graduate recruitment events.
• Conduct preliminary interviews and recommend candidates for further evaluation.

Learning & Development – General

• Contribute to the development and execution of the L&D Plan.
• Generate reports from the L&D database and other sources.
• Engage with training providers and evaluate training options.
• Administer the Learning Management System (LMS) and monitor usage.

Other Duties

• Participate in HR improvement projects and assist in HRIS design and testing.
• Implement departmental policies and procedures.
• Share responsibility for risk management and promote a strong risk culture.

Qualifications:

• Bachelor’s degree or relevant professional qualification in Human Resources or training preferred.
• 3-5 years’ experience in a Learning & Development or Administrative role.
• Experience in designing and developing training materials.
• Proven ability to organise and manage training events and document production.
• Knowledge of the financial services industry is advantageous.
• Strong communication skills for stakeholder engagement.
• Excellent organisational and multitasking abilities.
• Proficient in Microsoft Office applications and data analytics.