IT Consultant - Network Observability

Our client is seeking an IT Consultant responsible for managing and optimising a customer's network infrastructure on-site in Riyadh, Saudi Arabia. This role offers the opportunity to work closely with technical teams to ensure efficient network visibility, security, and operational excellence. The ideal candidate will have hands-on experience with network visibility solutions and is looking to apply their technical expertise in a dynamic environment.

Keywords: Network Observability, Network Monitoring, Network Visibility, XDR, NDR

As an IT Consultant - Network Observability, you will be at the forefront of managing and optimising a customer's network infrastructure. Your role will involve daily operations management, troubleshooting, monitoring system health, and ensuring high performance. You will also assist in setting up, configuring, and optimising network visibility solutions. Your ability to gather deployment requirements effectively while recommending best practices will be crucial. You will collaborate with various teams to identify potential issues or enhancements while ensuring alignment with security, compliance, and performance standards. Your proactive approach towards proposing improvements will contribute significantly towards optimising efficiency and user experience.

• Serve as the primary technical resource for the customer’s network infrastructure, handling day-to-day operations and troubleshooting.
• Monitor and maintain system health, ensuring high availability and performance.
• Assist in the setup, configuration, and optimisation of network visibility solutions to meet evolving network and security requirements.
• Gather and validate deployment requirements; recommend best practices for improved network visibility and security.
• Work closely with internal and customer teams to identify and address potential issues or enhancements.
• Collaborate with system architects to ensure solutions align with security, compliance, and performance standards.
• Proactively propose improvements to the network infrastructure to optimise efficiency and user experience.
• Contribute to the development of operational processes and documentation to streamline ongoing maintenance and support.

What you bring:

• 3+ years of relevant experience in network administration, network security, or infrastructure support.
• Hands-on experience with network visibility solutions is strongly preferred.
• Good understanding of TCP/IP, L2/L3 protocols, and network security fundamentals.
• Familiarity with virtualisation platforms (e.g., VMware) and public/private cloud environments (e.g., AWS, Azure) is a plus.
• Basic scripting or programming knowledge (e.g., Python, REST APIs) is beneficial but not mandatory.
• Strong communication skills in English and Arabic.
• Ability to work independently and efficiently manage priorities in a high-pressure environment.
• Excellent analytical abilities.