Head of PMO

* Establish and operate the Project Management Office with the objective of ensuring all Technology projects are delivered using “best-practice’ project delivery approach and within the agreed scope, time, cost, and quality. * Provide expert project management knowledge and support on projects and monitor the overall progress and reporting on the project’s portfolio.

Strategic:

• Develop and manage the execution of project management plans in order to ensure seamless operations that facilitate the achievement of Group strategic objectives.
• Develop dashboards and reporting to CxOs, Steering Committees, and Business Unit Heads that include areas for improvement in order to support decision-making and effective project delivery.
• Report performance results, identify gaps, recommend corrective actions, and mitigate risks in order to ensure timely objective and target achievement.

Functional:

• Deliver major projects and programs across the Group in an efficient, cost effective and timely manner.
• Lead the development of project management documents such as project plans, project charters, resource agreements, resource breakdown structures, responsibility assignment matrix, RAIDs logs, etc.
• Track and oversee project/program progress against the project plan and ensure that tasks are completed within agreed milestones, resources, and budget in order to facilitate timely delivery.
• Develop and lead the implementation of risk management framework for identifying, assessing, and mitigating program/project risks.
• Establish stakeholder needs and ways of working for each project/program.
• Communicate with key stakeholders in order to keep them well-informed on project status and progress against predefined plans.
• Establish and manage the Change request framework and processes to ensure changes to predefined plans can be tracked and are compliant with project governance.
• Track, report and communicate benefits realization for all major projects and programs post implementation.

People Management:

• Cross functional and matrix teams’ management for the successful delivery of projects.
• Support work force planning and talent acquisition requirements for projects.
• Develop and coach the teams to enhance their knowledge, skills, and performance.
• Manage and resolve conflicts.

Job Requirements:

• I.T PMO experience/PMP/ PRINCEII certification preferred
• Minimum 10 years’ experience in significant portfolio, program, or project management roles with proven track record of project delivery and/or running of a PMO for IT Transformation programs.
• Experience with cross-disciplinary projects.
• Practical experience in the areas of business case development, benefits realization and change management.
• Stakeholder management.
• Analytical and critical thinking.
• Exceptional attention to detail.
• Strong organizational skills with ability to manage multiple parallel projects.