Salesforce System Administrator

We're partnering with a leading global organisation to recruit a Salesforce System Administrator who is passionate about enterprise applications, automation, and delivering exceptional user experiences.

This is an exciting opportunity to join a high-performing technology team responsible for supporting and enhancing Salesforce alongside a suite of enterprise business applications. You'll play a key role in driving operational improvements, implementing new capabilities, and helping shape the future application landscape within a fast-paced, technology-driven environment

Key Responsibilities

• Administer, support, and enhance Salesforce and other enterprise business applications.
• Configure and maintain Salesforce customisations, workflows, reports, and dashboards.
• Build and optimise declarative automations using Salesforce Flow.
• Collaborate with stakeholders to gather requirements and deliver system enhancements.
• Support integrations between Salesforce and other enterprise platforms.
• Identify opportunities to automate manual processes and improve productivity through AI-enabled tools.
• Troubleshoot application issues and ensure support requests are resolved within agreed SLAs.
• Work closely with infrastructure, operations, business users, and third-party vendors to deliver scalable solutions.
• Contribute to continuous improvement initiatives and help evaluate new technologies and business applications.
• Participate in Agile project delivery and manage multiple initiatives simultaneously.

About You

You'll be a proactive Systems Administrator who enjoys solving problems, improving business processes, and working closely with end users to deliver technology solutions.

You'll ideally have:

• Bachelor's degree in Computer Science, Information Systems, Business, or a related discipline.
• 5 years' experience administering and configuring Salesforce (Sales Cloud preferred).
• Experience building automations using Salesforce Flow, including Record-Triggered, Screen, and Scheduled Flows.
• Salesforce Administrator Certification (preferred).
• Exposure to Financial Services Cloud, Agentforce, Data Cloud and/or Certinia PSA would be advantageous.
• Experience supporting enterprise platforms such as Smartsheet, Lucidchart, OfficeSpace, or similar business applications.
• Familiarity with Agile methodologies and tools such as Jira.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication skills with the ability to engage stakeholders across the business.
• Experience using AI tools such as ChatGPT, Gemini, Claude, or similar technologies to improve productivity and streamline workflows.

What's on Offer

• Opportunity to join a global organisation with a strong technology focus.
• Exposure to modern enterprise applications and digital transformation initiatives.
• Collaborative, high-performing technology team.
• Diverse project work with opportunities to influence system improvements and automation.
• Competitive salary and benefits package.