Product Leader - Digital Banking

Our client is seeking an experienced Product Leader to own the strategy, growth, and performance of digital customer acquisition, onboarding, and activation journeys across retail banking products. You will lead various squads and teams of developers, product owners and designers. TL;DR: Banking Product Leader owning end to end Onboarding Journeys.

Responsibilities

• Define and execute the product strategy and roadmap for digital acquisition, onboarding, and activation journeys.
• Own end-to-end customer experiences across retail banking products, including accounts, cards, and lending.
• Lead and mentor Product Owners while overseeing multiple Agile squads and delivery teams.
• Drive digital sales growth, customer acquisition, activation, and conversion performance.
• Identify opportunities to improve customer experience, automation, and straight-through processing (STP).
• Collaborate with Technology, Risk, Compliance, Operations, and Marketing stakeholders to deliver business outcomes.
• Monitor product performance, customer insights, and market trends to inform product decisions.
• Manage product priorities, investment decisions, and large-scale digital transformation initiatives.

Qualifications

• Bachelor's degree in Business, Technology, Engineering, or a related discipline; MBA preferred from a top tier school preferred.
• 12-15+ years of experience in digital product management within banking or fintech environments, ideally holding a Global Product leadership role with an international bank, or Senior Manager/Head-level function within a local bank.
• Proven experience leading digital acquisition, onboarding, activation, or customer growth journeys.
• Strong leadership experience managing Product Owners, cross-functional teams, and Agile delivery organizations (teams up to 50 people strong).
• Deep understanding of retail banking products, digital channels, and customer experience design.
• Track record of delivering digital transformation programs and measurable business outcomes.
• Strong commercial, analytical, and data-driven decision-making skills.
• Excellent stakeholder management and communication skills, with the ability to influence senior business and technology leaders.