Head of IT

A leading regional retailer is seeking a Head of IT to lead the technology strategy, aligning IT infrastructure, applications, digital platforms and data analytics with business goals. Ensure strong governance, cybersecurity and system performance while driving digital transformation and vendor management. TLDR; Retail background mini-CIO needed to overhaul IT org

Responsibilities

• Define and execute the technology strategy and roadmap, aligning IT initiatives with business objectives and emerging digital trends.
• Establish IT governance, risk management and business continuity frameworks, and oversee cybersecurity, infrastructure and operations using best practices such as ITIL.
• Lead enterprise applications (SAP ERP, POS), business intelligence and data analytics, and drive enterprise-wide digital transformation.
• Manage IT budgets, procurement, vendor relationships and contract negotiations to secure value and cost effectiveness.
• Oversee project governance and lead, develop and appraise the technology team, reporting regularly to the CEO on results.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science or a related field; Master’s degree is an advantage.
• Minimum 12 years of IT experience in FMCG retail or a related technology field, including at least 8 years in a leadership role.
• Professional certification such as PMP, ITIL, or equivalent.
• Hands-on experience with SAP ERP and POS systems.
  Experience with ERP transformation and migration.
• Fluency in Arabic and English (verbal and written) is mandatory.