Engagement Manager – AI & Financial Services

An exciting opportunity for an Engagement Manager to join a high-growth enterprise AI business expanding across the Middle East. Working with leading financial institutions, you will own complex client engagements, translate business challenges into scalable technology-enabled workflows and work closely with Product and Engineering to drive adoption and measurable client outcomes.

Engagement Manager – AI & Financial Services
Abu Dhabi, UAE

We are partnering with a rapidly growing enterprise technology business that is transforming how leading financial institutions automate complex workflows.

As the business continues its international expansion, we are looking to appoint an Engagement Manager to strengthen its presence in Abu Dhabi.

Sitting at the intersection of financial services, consulting and technology, this is a highly client-facing position for someone who enjoys solving complex problems, working with senior stakeholders and translating business requirements into scalable solutions.

The Role

As Engagement Manager, you will own the end-to-end success of multiple client engagements and work closely with clients, Product and Engineering teams.

Key responsibilities will include:

• Owning multiple client engagements from problem definition through implementation, adoption and measurable outcomes
• Working directly with leading financial institutions to understand existing processes, workflows and business challenges
• Translating complex client requirements into structured and scalable technology-enabled workflows
• Acting as the key bridge between clients and internal Product and Engineering teams
• Driving product adoption and helping client teams realise measurable value from the platform
• Managing multiple concurrent workstreams while maintaining clear timelines, ownership, documentation and governance
• Building trusted relationships with senior client stakeholders and proactively identifying risks, blockers and opportunities
• Gathering structured client feedback and helping influence ongoing product development
• Developing repeatable processes, playbooks and best practices that can be scaled across client engagements
• Supporting and mentoring junior colleagues where appropriate while remaining highly hands-on

The original JD similarly positions the EM as owning customer outcomes across workflow design, operational governance, communication, client relationships and ROI.

The Candidate

We are particularly interested in candidates with approximately 4–10 years of professional experience, ideally gained within one or more of the following environments:

• Tier 1 management or strategy consulting
• Big 4 consulting
• Front-office investment banking
• Private equity or related investment environments
• Corporate strategy, transformation or similarly analytical roles within sophisticated financial institutions

Candidates coming from investment banking should have meaningful exposure to live transactions, financial analysis and valuation, rather than primarily process or administrative responsibilities.

You will ideally demonstrate:

• Strong experience managing sophisticated clients and senior stakeholders
• Excellent analytical and structured problem-solving capabilities
• The ability to turn ambiguous business problems into clear plans and measurable outcomes
• Strong commercial judgement and understanding of financial services
• Experience managing multiple complex workstreams simultaneously
• Excellent written and verbal communication
• High levels of ownership, organisation and attention to detail
• The ability to operate effectively in a rapidly changing, entrepreneurial environment
• Some experience mentoring or managing junior colleagues while remaining comfortable working hands-on
• Genuine curiosity around technology, automation and AI

Previous professional AI experience is not required. More important is evidence of intellectual curiosity, entrepreneurial thinking and a willingness to learn and experiment with new technology.

This is an opportunity to move beyond a traditional consulting, banking or investment career and work directly at the intersection of AI, financial services and enterprise transformation.