When it becomes apparent that an employee is not performing to the standard required it is important to identify the underlying causes for poor performance.
Poor performance can be related to a number of factors including lack of application to the role and tasks, lack of capability and skills in general or due to unfortunate events like illness or injury. Each of these situations will call for different remedial actions thus emphasising the importance of correctly identifying the cause of poor performance.
But what happens when the usual performance management process breaks down and what steps should you take? Firstly identify the issue and secondly look at the causes of poor performance, only then you can decide what steps to take to improve the situation.
In order to make a determination that an employee is not performing to an acceptable level it is essential that some sort of performance measure/standard has been identified in advance and the employee has been informed of and understands what is required of them. There are a range of measurement tools you can use:
Firstly identify the issue and secondly look at the causes of poor performance, only then you can decide what steps to take to improve the situation.
When it becomes apparent that an employee is not performing to the required standard it is important to identify the underlying causes. Poor performance could be related to:
Each of these situations will call for different remedial actions, emphasising the importance of correctly identifying the cause of poor performance.
For more information, please contact:
Jason Grundy, Country Manager (Middle East)
+971 4 8180 102
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